At the end of this course, students will :
- be able to identify the factors that promote/inhibit communication within a medical interview
- be able to conduct a medical interview according to the Calgary-Cambridge structure, both face-to-face and remotely (video-consultation)
- be able to maintain the quality of information as it is successively transmitted
- have developed teamwork skills (communication, leadership, situation monitoring, mutual support)
- have developed better self-awareness and emotional skills (identifying one's own emotions/the emotions of others, regulating them, managing stress and workload) for better individual and team performance.
- Q1: 15 hours on "Communication and the care-giver-patient relationship" and "Interprofessional communication"; spread over a majority of hours of "asynchronous distance learning" and a few hours of face-to-face simulation (at UNamur).
- Q2: 15 hours on "Emotional skills", at a distance, asynchronously (video clips, readings, etc.); spread over a majority of "asynchronous distance" course hours and a few hours of face-to-face simulation (at UNamur).
- In practical terms, a video clip will be made available on the Moodle platform almost every week, followed by a compulsory assignment.
|
September-January |
February-June |
Second session |
|
Completion of various compulsory assignments throughout the 1st term (Q1) |
Completion of various compulsory assignments throughout the 2 terms (Q1 & Q2): /5 Weighting: 25% |
Improvement of assignments where the score is less than 50%. Weighting: 100%. |
|
/ |
Written work + video (exam in April): /15 Weighting: 75
|
|
|
/ |
/20 |
|
Diagrams, examples, learning materials (video clips and official documents) seen in class and/or posted on Moodle.
NB: individual note-taking is required when viewing the video clips in order to follow the theoretical progress of the course. The slides associated with each video are synthetic and do not replace the student's notes, which are essential).
- « Mieux réussir ensemble » (G. Tirtiaux, 2019)
- « Mieux communiquer entre soignants: un enjeu majeur de la sécurité » (J. Cros, 2018)
- « La communication dans le soin: hypnose médicale et techniques relationnelles » (F. Bernard and H. Musellec, 2013)
- « La communication professionnelle en santé » (C. Richard and M-T Lussier, 2016)
- « To err is human: building a safer health system » (MS. Donaldson, JM Corrigan, LT Kohn, 2000)