Frequently asked questions

Do you have a question about your EAP?

The enrollment service pages can help you configure your EAP. Still have a question? You can contact the secretariat of your program.

I don't have my Eid and password

Please contact the registration department. If you have already obtained your accesses and your identifiers do not work, you can contact IT support at support.etudiant@unamur.be

Request for exemption

For all requests for exemption from courses (excluding languages), please contact your program manager. To request an exemption for a language course, please contact your program secretary. You will receive a form to complete.

Medical certificate & Exam postponement

In the event of illness during an examination period, you may refer to the Study Regulations:

Article 43. Inability to take part in an assessment
§1st. Any student registered for an assessment who is unable to take part must notify the examiner concerned and the vice-dean or his/her delegate no later than the day of the assessment, and comply with the provisions of article 44. Otherwise, a student's absence from an assessment will be sanctioned by a mark of 0/20.
§2. To prove that a student is unable to take part in an assessment, he or she may present a medical certificate covering the period in question.
§3. It is forbidden to take part in an assessment during the period covered by a medical certificate. The student who participates in an assessment despite a deficient state of health or serious personal problems, cannot under any circumstances have the result subsequently cancelled, even with a medical certificate or any other attestation.

Request an attestation

All your attestations are available online on the Virtual Office, in the "My attestations" tab

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Contact

Do you have another question? Don't hesitate to contact us.