Mutual insurance
Insurance is mandatory for long stays.
Sometimes, your scholarship agreement includes coverage of all your medical expenses. If not, you must choose a mutuelle or complementary health insurance. There are various mutual insurance companies in Belgium.
By default, we can direct you to La Mutualité Neutre: rue des Dames Blanches, 24 (081/25.07.60 - https://www.lamn.be/).
Requirements for signing up for health insurance:
- Proof of application for registration with the City;
- ID card or passport;
- employment or scholarship contract;
- bank account number.
You will receive an invoice, documents and a sheet of ID stickers by post.
The stickers provided are required for reimbursement of medical expenses. The amount varies according to the type of examination. For an appointment with a general practitioner, you will recover around 70% of the amount paid; reimbursement percentages vary according to the nature of more specific examinations or hospitalization. When you decide to leave Belgium, you must inform the mutualité.
Doctors/medical care
General rules
When you consult a doctor, the cost of the examination may be covered by your health insurance. Currently, some GPs send this attestation directly to the mutualité via an online platform. In this case, you no longer need to bring a claim for reimbursement to your mutualité.
Medical practice at UNamur
Two general practitioners are available to international students and researchers:
- Dr. Mathilde DAVID (Mme) : 0493 85 24 55
- Dr. Floriane MABILLE (Mme) : 0467 06 36 41
The medical visit is open from 12:30 to 13:30 at the medical permanence: first floor of the Social Sector (rue Bruno, 7). More information
Assistance to people of foreign origin
CLINIQUE DE L'EXIL
Rue Docteur Haibe, 4 - 5002 Saint-Servais
Telephone: +32-81-77.68.19 +32-81-77.68.19
clinique.exil@province.namur.be
See also the mediation agent under "Hospitals" below.
Doctors on call
http://www.1733.be (also in English).
Pharmacy services
http://www.newpharma.be/pharmacie/misc/resources/pharmacie-de-garde.html#pharmacies-garde-internet
Dentists
Hospitals
Emergency department, pediatric consultations, specialist consultations. Mediation agents are available in the hospitals: they are intermediaries between practitioners and patients to help both with all cultural aspects of medical treatment and with translation.
- CLINIQUE ET MATERNITÉ SAINTE ELISABETH
Place Louise Godin, 15 - 5000 Namur
General tel: 081 72 04 11
Urgencies : 081 72 04 31
- CENTRE HOSPITALIER REGIONAL DE NAMUR CHRN (HÔPITAL RÉGIONAL DE NAMUR)
Avenue Albert 1er, 185 - 5000 Namur
General : 081 72 61 11
Urgences : 081 72 67 07
- CLINIQUE SAINT-LUC
Rue Saint-Luc, 8 - 5004 Bouge
General : 081 20 91 11
Urgencies : 081 20 91 00
- CHU MONT GODINNE
Avenue G. Thérasse, 1 - 5530 Godinne (Yvoir)
General : 081 42 21 11
Health cards
Health card
In Belgium, there is no health card in the strict sense of the term. Your identity card or electronic residence permit acts as your health card. There is, however, a document for children, as well as a European health insurance card that covers residents when traveling in Europe.
ISI+ card
This card is intended for children under the age of 12. This card must be presented in health-related procedures: pharmacy, hospital, medical center...
You must request it from your Mutuelle (health insurance). This card is only valid on Belgian territory. For health interventions outside Belgium, you must use your European Health Insurance Card (EHIC), also available on request from your Mutuelle.
European Health Insurance Card
Before traveling in Europe, you must request this free card from your health insurance fund. It is valid for the current calendar year and is personal to you; you must apply for a separate card for each member of your family.