Learning outcomes

 

At the end of this course, students will have acquired a wide understanding in the field of perfomance management. Students will be able to develop a performance management system based for a company based on its strategy.

 

Goals

The course aims at :

- introducing the theoretical base for performance management and for the control process in a framework encompassing indicators covering more than the sole financial perspective.

- developing objectives and principles applying to the deployment of dashboards, based on existing methodologies (BSC, OVAR), as well as highlightig the link with the strategy.

- introcuding the principles allowing the identification of relevant key performance indicators.

- introducing the underlying principles of performance forecasting, including the onitoring and analysis of actual performance.

- Finding out the ractical implementation of performance manaement in the field of air traffic control.

- developing critical thinking

 

 

Content

- performance management : basics

- control process within a decentralised company

- dashboards

- KPIs

- From strategy to performance management

- Performance forecast

- Monitoring and analysis of actual performance

- The actors

Assessment method

Work to be realised in a group. 10 to 20 pages. Aim is to propose a performance manageùent system for a company (existing or not).

Work to be given to the Professor by the 20th of May at the latest.

Five students per group.

Language of instruction

Français