The Business Analyst operates in organisational and relational spaces. Understanding the fundamental dynamics is an essential condition for successfully carrying out the various stages of diagnosis and change management. A case study also allows the participants to confront, in sub-groups, a concrete organisational problem which must then be analysed and translated into an intervention proposal.
-
Part 1: Introduction; Management models; Managerial environment
-
Part 2: Planning, Strategic Management; Decision-making
-
Part 3: Organisation (culture, structure and design); Change and innovation
-
Part 4: Employee motivation; Power, influence and leadership
-
Part 5: Control