Students will be able to adapt their behaviour, approaches and support systems on the basis of analyses of the relational climate and interactional configurations.
Target skills
Integrating support into a management approach
Integrate the ethical and deontological dimensions of coaching by grasping the individual, relational and organisational issues at stake.
Objectives
To be able to identify the emotional and relational processes at play in a professional situation, particularly in the context of a coaching relationship.
Know how to adapt interactions and adapt the environment to optimise the products of the support relationship.
Self-esteem, emotional management and support
Relationships between the various players involved in support
Group dynamics; collective intelligence/competence; survey groups
Analysis of a case study. Students will be asked to :
Choose a support sequence or system and describe it
Ask an analytical question (an invitation to understand a relational phenomenon in support and, more specifically, the intervention of the support worker).
Present the analysis grid produced from the chosen analysis framework.
Produce an analysis proposing an understanding of the relational dimension in the light of one of the analysis grids proposed in the course.
Propose a critical analysis of the sequence
Evaluation grid and criteria :
Boucenna, S. (2012). Questions, enjeux et dilemmes d'une accompagnatrice dans un contexte d'innovation. In E. Charlier & S. Biémar (Eds.), Accompagner : un agir professionnel (pp. 77-90). Bruxelles: De Boeck.
Boucenna, S. (2017a). L’accompagnement : symétrie dans les asymétries ? Phronesis, 6(4), 60-70. doi:10.7202/1043981a
Boucenna, s. (2017b). Penser la sécurité psychologique : un levier pour accompagner les apprentissages ? In A. Jorro, F. Merhan, & J.-M. De Ketele (Eds.), Les apprentissages professionnels accompagnés. Bruxelles De Boeck.
Boucenna, S., & Charlier, E. (2018). Que faire des émotions en formation? In S. Boucenna, E. Charlier, A. Perréard-Vité, & R. Wittorski (Eds.), L'accompagnement et l'analyse des pratiques professionnelles : des vecteurs de professionnalisation (pp. 21-39). Toulouse: Octares.
Cosmides, L. & Tooby, J. (1987). From evolution to behavior : Evolutionary psychology as missing link. In J. Dupre (Ed.), The latest on the best : Essays on evolution ad optimality. Cambridge, MA : MIT Press.
Cosmides, L. & Tooby, J. (2000). Evolutionary psychology and emotions. In M. Lewis & J.-M. Haviland-Jones (Eds.), Handbook of Emotions (pp. 91-115). New York : Guilford Press.
Cosnier, J. (1982). Communications et langages gestuels. In J. Cosnier, J. Coulon, A. Berrendonner & C. Kerbrat-Orecchioni (Eds.). Les voies du langage, communications verbales, gestuelles et animales (pp. 255-304). Paris : Dunod.
Cosnier, J. (1994). Psychologie des émotions et des sentiments. Paris : Nathan-Retz.
Damasio, A.-R. (1995/2010). L'erreur de Descartes. Paris : Odile Jacob.
Damasio, A.-R. (2010). L’autre moi-même. Les nouvelles cartes du cerveau, de la conscience et des émotions. Paris : Odile Jacob.
Dan Glauser, E. (2009). Le sentiment subjectif. Intégration et représentation centrale consciente des composantes émotionnelles. In D. Sander & K.-R. Scherer (Eds.). Traité de psychologie des émotions (pp. 223-253). Paris : Dunod.
Dewey, J. (1934/2010). L’art comme expérience. Paris : Gallimard.
Dumouchel, P. (1992). Émotions, essai sur le corps et le social. Le Plessis-Robinson : Institut Synthélabo pour le progrès de la connaissance, Collection Les empêcheurs de penser en rond.
Elias, N. (1969/1973). La civilisation des moeurs. Paris : Calmann-Lévy.
Elias, N. (1985/1998). La solitude des mourants. Paris : Christian Bourgeois Éditeur.
Frijda, N.-H. (1986). The emotions. Cambridge : Cambridge University Press.
Harré, R. (1986). The social construction of emotion. Oxford : Blackwell.
Hochschild, A.-R. (1979). Emotion work, feeling rules and social structure, American Journal of sociology (pp. 551-575), 85(3).
Hochschild, A.-R. (2003). Travail émotionnel, règles de sentiments et structure sociale. Travailler (pp. 19-49), n° 9.
Keltner, D. & Gross, J.-J. (1999). Functionalist accounts of emotion. Cognition and emotion (pp. 467-480), 13.
Kleinginna, P.-R. & Kleinginna, A.-M. (1981). A categorized of emotion definitions, with suggestions for a consensual definition, Motivation and Emotion (pp. 345-379), 5.
Lazarus, R.-S. (1966). Psychological stress and coping process. New York : McGraw Hill.
Lazarus, R.-S. (1991). Emotion and adaptation. New York : Oxford University Press.
Le Breton, D. (1998/2004). Les passions ordinaires. Anthropologie des émotions. Paris : Petite bibliothèque Payot.
Livet, P. (2002a). Émotions et rationalité morale. Paris : Presses universitaires de France.
Lordon, F. (2013). La société des affects. Pour un structuralisme des passions. Paris : Seuil.
Mac Lean, P.-D. (1993). Cerebral evolution of emotion. In M. Lewis & J.-M. Haviland-Jones (Eds.), Handbook of emotions (pp. 67-87). New York : Guilford Press.
Niedenthal, P.-M., Krauth-Gruber, S. & Ric, F. (2008). Comprendre les émotions. Perspectives cognitives et psycho-sociales. Wavre (Belgique) : Mardaga.
Pham Quang, L. (2017). Émotions et apprentissages. Paris : L’Harmattan.
Rimé, B. (2005). Le partage social des émotions. Paris : Presses universitaires de France.
Sander, D. & Scherer, K.-R. (2009). Traité de psychologie des émotions. Paris : Dunod.
Sartre, J.-P. (1939/1995). Esquisse d’une théorie des émotions. Paris : Hermann
| Training | Study programme | Block | Credits | Mandatory |
|---|---|---|---|---|
| Specialised Master in Supporting Professionals in Education, Management, Social Work and Healthcare | Standard | 0 | 3 | |
| Specialised Master in Supporting Professionals in Education, Management, Social Work and Healthcare | Standard | 1 | 3 |